It also should have completely fresh settings databases and a fresh cache folder. Hi gbhall, before taking any drastic action, try this two-minute experiment.Ī new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. Read this answer in context □ 0 All Replies (11) Sadly it is not as it used to be, and lacks certain 'pro' features that I have paid for, so the easy answer is to use IE11 and the active-x extension which is fine. As soon as I managed to rediscover how I did that (!!) and allowed logmein client.exe, the app now works. It is named logmein client.exe and now I know why it 'does not start' - it is because I have win 7 pro, which enabled me to set a group policy preventing execution of anything in appdata\local except what I allow. Looking in the registry also gave me a clue, it told me where the push download had stored that app, and found it in users\david\appdata\local\logmein Client\ (no choice given at any stage). I do have a logmein app in the firefox setup config now, that describes it as an app, so that is a step forward. On starting the LogMeIn process, there was unfortunately no change, and the push download appeared, was installed but would not start - just as before.
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